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Privacy Policy

PRIVACY POLICY

This privacy policy sets out how Viking Pawn (“Viking”) uses and protects any information that you give Viking Pawn when you use this website.

Viking Pawn is committed to ensuring that your privacy is protected. Any information by which you can be identified when using this website will only be used in accordance with this privacy statement.

Viking Pawn may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 20, 2021.

What we collect

We may collect the following information:

  • name and address

  • contact information including email address

  • demographic information such as zip code, preferences and interests

  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To complete contact information initiated by you via form submit. 

  • We may use the information to improve our products and services. 

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided.  

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. Additionally, such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by us for direct marketing purposes 

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at  dan@vikingpawn.com

We WILL NOT sell, distribute, or lease your personal information to third parties.

LAST UPDATED: September 20, 2021

RETURNS & REFUND POLICY

Thank you for shopping at Viking Pawn. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days

  • The product is in its original packaging

  • The product isn’t used or damaged

  • You have the receipt or proof of purchase

  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return. To obtain a Return Merchandise Number (RMN), contact us:

  • By email: dan@vikingpawn.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to: 403 Broadway Street. Alexandria, Minnesota 56308

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Viking Pawn.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: dan@vikingpawn.com

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403 Broadway Street, Alexandria MN 56308
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